Why MSK automation is crucial to sector employees

Ask most people in the MSK sector, indeed most of those working in medicine, what the best aspect of their job is, and they're likely to tell you it's the feel-good factor of making people better and dealing with individuals.

What's the worst aspect? In unison, they'll reply it's the paperwork, the admin, the mountains of checking and filing.

And what do they all know? The admin is an essential part of the work. When you're dealing with something as important as someone's health, there are rigorous processes you have to go through.

But there is one upside to the admin and the repetitive nature of these tasks: when combined with the best technology, much of this can be automated.

What's the cost of ignoring this issue? Let's consider how much time and effort is spent on repetitive administration tasks. If you're managing a large MSK team, you may get close to 40 or 50 patients through the door daily. If at the end of every session, five minutes is spent on organising billing and sending out follow-on emails – and five minutes is an underestimate here – that means that four hours of every day is spent on a tiny administrative job, more than 1,000 hours a year, the cost of a part-time employee, taken up by a relatively straightforward process.

Instead, ClearCourse Health takes all of your repetitive admin and automates what you choose. It's all so accessible, automating hundreds of tasks across your business.

• How does your reception react when there is a no-show? ClearCourse Health can reconcile this event, send automated requests for new appointments, and bill per your pre-agreed service agreements.
• Marketing and outreach? No problem! ClearCourse Health can organise your patients across multiple segments so you can keep them informed about tailored services – classes for example.
• How has your team performed? ClearCourse Health can send out surveys at specific times in the patient journey to meet your patients' expectations.
• Do not forget the importance of clinical reviews – ClearCourse Health easily handles discharge review forms and distributes them per your specific rules and conditions.

Programming all of this doesn't require a PhD in IT – the interface is set up around a straightforward, easy-to-use logical path involving critical conditions and actions, meaning that you can set up an automation to be as specific as you need it to be.

If all of this sounds too easy, why not give it a go? Call us to arrange a demo and take the first steps to automate what needs to be automated, shifting your team's focus onto the most rewarding tasks of working in MSK.