Company Culture is the main factor behind our ISO 27001 Accreditation
As a technology company, you won't be surprised that we believe our world-class technology is a crucial driver for successful data protection and security. But what may surprise you is that equally important is our culture.
Our desire for excellence is reflected in our holding the coveted ISO 27001 rating. This means our clients and the patients and clinicians whom we help them serve – can be assured that our company, people and systems have reached the highest levels of information security standards.
The theory behind the rating is straightforward – it's about identifying our assets, locating the risks to those assets and listing the mitigations that we undertake for those risks. But it's not an easy task achieving this – our systems are externally validated, meaning inspectors can come in and interview any of our staff or look at any aspect of our business they want.
Keep Your Business Secure with Human-Centric Cybersecurity Policies
Ask any expert on data security to tell you what they consider the central gap, the chink or the weak spot in a security tower, and it is almost always the people. Those with malicious intent will always be looking to hoodwink someone through an innocuous-looking email or a benign-looking website – these are the most accessible gateways into a business.
It's all very well ensuring our IT systems have the strongest fortification in place, but it's also worth remembering that most people, even in a technology business, aren't technology experts. They're receptionists, administrators, sales staff, marketers and accountants. That's why we have a whole company policy about cybersecurity involving our programmers, HR department, finance division, sales team and even our external contractors.
Understanding and Mitigating Digital Malpractice Risk
What does this mean? It's about ensuring that everybody in the company recognises the risks from digital malpractice they face in their work and personal lives. It means always staying on the risk that someone may want to access the information that you hold, whether at work or home. It means always following protocols for the exchange of data. It means always being careful and cognisant about the information you are exchanging over emails or the Internet. Overall, it's a mindset that there are threats out there, always!
Cybersecurity Awareness: A Crucial Skill for Today's Digital Natives
It's a common mistake to assume that the younger subsections of our workforce, the digital natives brought up with technology from birth, are innately more protected from the risk of cybercrime. The greater your submergence into a digital world, the greater your risk. So, we emphasise educating those who conduct the vast majority of their daily transactions through the digital world to ensure they understand the risks they face.
We're gearing up for the latest iteration of the ISO standard, which we expect to be implemented in two years, but our work to prepare for this starts now. Yes, our technology experts work day and night to eliminate threats and understand our systems' latest risks. We have access to state-of-the-art, technology-led protection and firewalls. But the ultimate defence – the ingredient that leads to platforms that are robust and impenetrable save for those with authorisation – is a companywide culture of care, caution and constant vigilance.
